How to Deal with Angry People CTB with clips recorded by native
How to Deal with Angry People CTB with clips recorded by nativeWhether the confrontations are taking place at home, at work or online, the emotional toll of dealing with an angry person day in day out can be huge. As we often can't cut ourselves off from these angry people (although terminating the relationship is an option that's explored), this book draws on the author's years of research and clinical practice to help readers manage potentially explosive situations for the best possible outcomes. The book:
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