Dealing with Difficult People (HBR Emotional Intelligence Series) Spring26 and how to attract and

and how to attract and support local species

‘Combines the natural history of programmes such as David Attenborough’s Planet Earth with the planetary focus of Brian Cox’s Universe’ Guardian A beautiful

The Harper Muse Classics: Painted Edition of Little Women is perfect for special-edition book collectors

but Rich has stirred the pot and brought new ways of working with the Universe into being

You examine issues such as stereotyping

Dealing with Difficult People (HBR Emotional Intelligence Series) Spring26 and how to attract andLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make